Citizen Services
Compare 133 citizen services tools to find the right one for your needs
📂 Subcategories
🔧 Tools
Compare and find the best citizen services for your needs
EngagementHQ by Granicus
A comprehensive online community engagement platform with a wide range of participation tools.
Social Pinpoint
A suite of digital tools for community and stakeholder engagement, with a strong focus on map-based feedback.
ProudCity
An open-source based platform for local governments to manage websites, forms, payments, and meetings.
GOGov
Software for citizen requests (CRM), code enforcement, and online permitting.
ProudCity
A web platform for governments to manage websites, online forms, and payments.
Konveio
A platform for gathering public and stakeholder feedback directly on documents and plans.
Boardable
A board management platform designed to help government and nonprofit boards centralize communication and meeting planning.
OnBoard
A board management platform that helps public sector boards to govern more effectively and transparently.
Miro
A flexible online whiteboard that can be used for collaborative workshops and brainstorming sessions.
PublicInput
A unified platform for public engagement, communication, and data management for government agencies.
ClearGov
A cloud-based platform for local governments to streamline budgeting, strategic planning, and financial transparency.
Bonfire (Euna Solutions)
A procurement and contract management platform for government and public sector organizations.
GOGov Citizen Request Management
An all-in-one CRM, 311, and helpdesk software for local government.
GovPilot
A cloud-based platform for local governments to automate workflows and manage operations.
Computronix POSSE PLS
An enterprise platform for government that automates permitting, licensing, and inspections.
Cloudpermit
A cloud-based solution for building permitting, planning, and code enforcement.
formsflow.ai
An open-source, low-code platform for building and deploying form-based business applications with workflow automation and analytics.
GovPilot
A cloud-based platform for local governments to automate workflows and unify data.
PublicInput
An all-in-one platform for public engagement, including surveys, meetings, and communication tools.
CitizenLab
A digital democracy platform for local governments to engage, consult, and co-create with residents.
Maptionnaire
A GIS-backed community engagement platform with a focus on map-based surveys for urban planning.
QScend QAlert
A web-based CRM for municipalities to track and manage citizen service requests.
GovPilot
A cloud-based management platform for local governments with customizable digital forms.
Kofile (formerly SeamlessDocs)
Provides digital transformation services for governments, including records management and online forms.
iWorQ Systems
A web-based suite of applications for local government management.
eScribe
A meeting management platform for public sector organizations to streamline agenda creation, collaboration, and meeting execution.
Remo
A virtual event platform that simulates in-person networking with interactive floor plans.
Mural
An online visual collaboration platform for brainstorming, workshops, and collaborative projects.
Zencity
Uses AI to analyze resident feedback from various sources to provide actionable insights for local government.
Rock Solid
A citizen relationship management platform with mobile, web, and call center solutions.
GovOS Business Licensing
Cloud software for business licensing, tax collection, and short-term rental compliance.
iWorQ Systems
A web-based suite of applications for local government, including permits and code enforcement.
Rock Solid
A platform for citizen relationship management (CRM), mobile 311, and citizen engagement.
Airmeet
A virtual and hybrid event platform designed to create immersive and interactive experiences.
Podium
A platform that helps local businesses manage online reviews, communicate with customers via text, and process payments.
Polco
Combines civic engagement tools with performance analytics and national benchmark data for local governments.
Commonplace
An online platform to help local authorities, planners, and developers engage with communities about places.
OpenGov Cartegraph
An enterprise asset and work management system that includes service request capabilities.
iWorQ Systems
A suite of web-based management applications for local government, including service requests.
Clariti
A configurable permitting and licensing solution built on the Salesforce platform.
Clariti
A cloud-based permitting and licensing solution for state and local governments.
Zoom for Government
A specialized version of Zoom designed to meet the security requirements of the U.S. government.
Hopin
An all-in-one live online events platform that allows attendees to connect, learn, and interact.
LiveStorm
A browser-based platform for webinars, virtual meetings, and online events.
Vimeo
A video hosting, sharing, and services platform that also offers solutions for live streaming and virtual events.
YouTube Live
A free live streaming platform that allows creators to broadcast content to a global audience.
OpenGov
Provides a cloud-based ERP suite for government including budgeting, permitting, and asset management.
Clariti
A cloud-based platform for government permitting, licensing, and community development.
CivicPlus SeeClickFix 311 CRM
A 311 and service request management tool focused on resident engagement and efficient workflow.
ServiceNow Public Sector
A digital workflow platform to connect systems, departments, and citizens.
Freshdesk (for Government)
An omnichannel customer service software that can be adapted for citizen support.
OpenGov Permitting & Licensing
Cloud software for government permitting, licensing, and code enforcement.
Citizenserve
Cloud-based community development software for local governments.
CivicPlus Community Development
A component of the CivicPlus platform for permitting, planning, and code enforcement.
ServiceNow Public Sector Digital Services
A suite of applications on the ServiceNow platform for managing and automating government service delivery.
OpenGov
An integrated suite of cloud-based software for government budgeting, performance, and citizen services.
Computronix POSSE
A workflow automation platform for government permitting, licensing, and inspections.
SeeClickFix by CivicPlus
A platform for citizens to report non-emergency issues and for governments to manage them.
Cartegraph
An operations management system for public works and local government to manage assets and work.
Webex for Government
A FedRAMP-authorized collaboration platform providing calling, meetings, and messaging for government agencies.
OpenGov
A cloud-based ERP system for government, with modules for budgeting, financial management, and citizen services.
SurveyMonkey
An online survey platform that allows users to create, send, and analyze surveys.
Qualtrics
An experience management platform that helps organizations collect and analyze data on customers, employees, products, and brands.
Facebook Live
A feature that allows users to broadcast live video to their followers on Facebook.
Cisco Webex for Government
A secure version of the Webex collaboration platform authorized for use by U.S. federal government agencies.
IdeaScale
An idea management and innovation platform that can be used for citizen sourcing and public feedback.
Hyland
A content services platform that helps governments manage documents, records, and processes.
OpenMeeting by OpenGov
A meeting management software for local government to streamline procedures, manage discussion, and boost transparency.
CivicPlus
A provider of websites, communication tools, and recreation management software for local governments.
Verint Citizen Engagement
A cloud-based platform for managing citizen requests, automating services, and improving the digital experience.
CivicPlus (SeeClickFix)
A citizen request management (CRM) tool that allows residents to report non-emergency issues.
Salesforce Government Cloud
A secure, compliant version of the Salesforce platform tailored for U.S. public sector organizations.
CivicPlus
An integrated platform of software for local governments, including websites, recreation management, and 311 CRM.
Salesforce Government Cloud
A CRM platform for government agencies to manage constituent services and improve transparency.
Brightly (a Siemens company)
A suite of asset management and maintenance software, including solutions for government.
Comcate
Cloud software for code enforcement, 311/CRM, and building permits.
Zendesk for Government
A service-first CRM company that provides software for citizen and employee support.
Cityworks PLL
A GIS-centric platform for managing permits, licenses, and land use, built exclusively on Esri's ArcGIS.
CivicPlus
An integrated platform for local governments to manage websites, citizen requests, and communications.
MaintStar
An integrated software suite for public works, asset management, and community development.
Microsoft Teams for Government
A version of Microsoft Teams that meets the security and compliance requirements of U.S. government agencies.
Cvent
A comprehensive event management platform for in-person, virtual, and hybrid events.
BlueJeans Events
A platform for hosting large-scale virtual events, town halls, and webcasts.
ON24
A platform for creating and delivering data-rich, interactive digital experiences, including webinars and virtual events.
CiviCRM
A free, open-source Constituent Relationship Management (CRM) system designed for non-profits and civic organizations.
Tyler Technologies Enterprise Permitting & Licensing
Purpose-built software for government community development, business management, and compliance.
Brightly SmartGov
Software for permitting, code enforcement, and licensing from a leader in asset management.
Granicus govService
A low-code platform for governments to create online forms, automate workflows, and manage citizen services.
Salesforce Public Sector Solutions
A suite of applications built on the Salesforce platform for government agencies.
GoTo Webinar
A webinar platform that allows organizations to host online events, presentations, and training sessions.
Granicus
Provides a platform for communications, website design, meeting management, and digital services for government.
Granicus govService
A low-code digital service creation and request management platform for government.
Microsoft Dynamics 365 for Government
A suite of intelligent business applications for government operations and citizen services.
Cityworks (a Trimble Company)
A public asset and work management solution built directly on Esri's ArcGIS platform.
MaintStar
An integrated software for public works, asset management, and community development.
Cityworks
A leading GIS-centric asset management and community development solution.
Granicus
A comprehensive suite of tools for government to manage communications, websites, and citizen engagement.
Adobe Connect for Government
A secure web conferencing and virtual classroom platform with a FedRAMP-authorized deployment option.
RingCentral
A cloud-based unified communications platform offering voice, video, and messaging.
Kaltura
A video platform that provides solutions for live and on-demand video, including virtual events and meetings.
Oracle Public Sector
A suite of cloud applications for government, including ERP, HCM, and citizen experience (CX).
Infor Community Development & Regulation
An enterprise solution for permitting, planning, and code enforcement from a major ERP provider.
Granicus govService
A digital service delivery platform for governments to create online forms, automate workflows, and manage citizen requests.
Accela
A cloud-based platform for government agencies to manage civic services like licensing, permitting, and code enforcement.
Tyler Technologies Enterprise Service Requests
An integrated software suite for public sector agencies, including service request management.
CentralSquare Community Development
A cloud-based solution that automates and simplifies the entire permitting process for municipalities.
Accela Civic Platform
A cloud-based platform for government agencies to manage permitting, licensing, and land management.
Accela
A platform for government to manage civic services like permitting, licensing, and code enforcement.
Rock Solid
A platform for citizen relationship management (CRM), mobile 311, and meeting management, now part of Granicus.
Accela Civic Platform
A platform for government agencies to manage service delivery, from permitting to service requests.
Accela Civic Platform
A cloud-based platform for governments to manage permitting, licensing, and code enforcement.
Tyler Technologies
A leading provider of integrated software and technology services for the public sector.
CentralSquare Citizen Engagement
A self-service platform for citizens to report issues, pay bills, and access information.
CentralSquare Technologies
A leading provider of public safety and public administration software.
Simplicity
A mobile app for residents to receive city updates, report issues, and interact with municipal services.
Catalis Request311
A 311/CRM solution for municipalities to manage and track public service requests.
AccessE11
A web-based solution for Code Enforcement, Citizen Request Management, and Issue Tracking.
MyGovernmentOnline
A collaborative e-government software for permitting, planning, and licensing.
Camino
An intelligent, guided platform that helps residents and contractors navigate complex permit processes.
Municity
A cloud-based solution for permitting and code enforcement from the source of building codes.
e-PlanREVIEW
A specialized electronic plan review solution that integrates with permitting systems.
Rosetta Tech
A configurable permitting and land management software for local and state governments.
zoning.ai
An AI tool that analyzes zoning regulations to determine development potential for properties.
SimpliGov
A no-code platform for government agencies to automate workflows, create digital forms, and manage electronic signatures.
ClearForms
A cloud-based platform designed for local governments to create and manage digital forms for permits, licenses, and other workflows.
PayIt
A digital platform for government payments and citizen services.
CitizenLab
A platform for governments to host online discussions, surveys, and participatory budgeting projects.
Social Pinpoint
A platform with a suite of tools for digital community engagement, including interactive maps and surveys.
Polco
A civic engagement platform that combines online polling with performance data and analytics.
Maptionnaire
A map-based survey tool for gathering public feedback on planning and development projects.
Consul
An open-source platform for citizen participation, including debates, proposals, and participatory budgeting.
Decidim
An open-source platform for citizen participation, with a focus on transparency and collaboration.
Public-i
A provider of webcasting and hybrid meeting solutions for local government.