Customer Satisfaction
Compare 15 customer satisfaction tools to find the right one for your needs
🔧 Tools
Compare and find the best customer satisfaction for your needs
Simplesat
A customer satisfaction survey tool designed for MSPs and IT service teams, with strong integrations for ticketing systems.
Delighted
A self-serve experience management platform for collecting feedback via NPS, CSAT, CES, and other survey types.
AskNicely
A customer experience platform designed to empower frontline teams with real-time feedback, coaching, and recognition.
Jotform
A powerful online form builder that allows users to create a wide variety of forms, including surveys, for data collection.
Survicate
A customer feedback platform for collecting insights through targeted surveys on websites, in-product, mobile apps, and via email.
Satismeter
A feedback collection tool for gathering NPS, CSAT, CES, and PMF insights from within web and mobile apps.
Typeform
A versatile data collection tool that focuses on creating beautiful, conversational, and user-friendly forms and surveys.
GetFeedback
A customer experience (CX) solution by SurveyMonkey, designed for easy feedback collection and deep integration with Salesforce.
Nicereply
A survey tool designed for customer support teams to measure CSAT, NPS, and CES after every interaction.
SurveyMonkey
A popular online survey tool for creating and sending surveys for market research, customer feedback, and more.
Qualtrics
An enterprise-level platform for experience management, covering customer, employee, product, and brand experiences.
SurveySparrow
An experience management platform that focuses on creating conversational and engaging surveys to increase response rates.
Qualaroo
A customer feedback tool that uses targeted on-site and in-app surveys, known as 'Nudges', to gather contextual insights.
Zendesk
A customer service software and support ticketing system that also includes tools for gathering customer feedback.
Hotjar
A product experience insights tool that provides behavior analytics and feedback data in one platform.