Customer Satisfaction

Compare 15 customer satisfaction tools to find the right one for your needs

🔧 Tools

Compare and find the best customer satisfaction for your needs

Simplesat

Customer feedback has never been easier.

A customer satisfaction survey tool designed for MSPs and IT service teams, with strong integrations for ticketing systems.

View tool details →

Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management platform for collecting feedback via NPS, CSAT, CES, and other survey types.

View tool details →

AskNicely

The Frontline Success Platform.

A customer experience platform designed to empower frontline teams with real-time feedback, coaching, and recognition.

View tool details →

Jotform

Easy-to-use online form builder for every business.

A powerful online form builder that allows users to create a wide variety of forms, including surveys, for data collection.

View tool details →

Survicate

The fastest way to collect feedback from customers.

A customer feedback platform for collecting insights through targeted surveys on websites, in-product, mobile apps, and via email.

View tool details →

Satismeter

Collect customer feedback through customer surveys.

A feedback collection tool for gathering NPS, CSAT, CES, and PMF insights from within web and mobile apps.

View tool details →

Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A versatile data collection tool that focuses on creating beautiful, conversational, and user-friendly forms and surveys.

View tool details →

GetFeedback

The Agile Customer Experience Platform.

A customer experience (CX) solution by SurveyMonkey, designed for easy feedback collection and deep integration with Salesforce.

View tool details →

Nicereply

The customer experience platform for support teams.

A survey tool designed for customer support teams to measure CSAT, NPS, and CES after every interaction.

View tool details →

SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that matter.

A popular online survey tool for creating and sending surveys for market research, customer feedback, and more.

View tool details →

Qualtrics

The leader in experience management.

An enterprise-level platform for experience management, covering customer, employee, product, and brand experiences.

View tool details →

SurveySparrow

Turn Surveys into Conversations.

An experience management platform that focuses on creating conversational and engaging surveys to increase response rates.

View tool details →

Qualaroo

Get valuable insights from your customers, in context.

A customer feedback tool that uses targeted on-site and in-app surveys, known as 'Nudges', to gather contextual insights.

View tool details →

Zendesk

Champions of customer service.

A customer service software and support ticketing system that also includes tools for gathering customer feedback.

View tool details →

Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides behavior analytics and feedback data in one platform.

View tool details →