Algonomy

The Algorithmic Customer Engagement Company.

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Overview

Born from the merger of Manthan and RichRelevance, Algonomy provides a platform for retailers to understand and engage with their customers in real time. It offers solutions for 1:1 omnichannel personalization, customer journey orchestration, and merchandising analytics. The platform is built on a real-time customer data platform (CDP) and leverages AI to drive algorithmic decisioning.

✨ Key Features

  • Real-time Customer Data Platform (CDP)
  • Omnichannel Personalization
  • Customer Journey Orchestration
  • Personalized Product Recommendations
  • Merchandising Analytics
  • Personalized Search
  • A/B Testing

🎯 Key Differentiators

  • Deep expertise and focus on the retail industry.
  • Algorithmic decisioning engine for real-time personalization.
  • Unified platform for customer data, analytics, and engagement.

Unique Value: Algonomy provides a retail-focused, algorithmic customer engagement platform that enables 1:1 personalization across the entire customer journey.

🎯 Use Cases (5)

Retail Personalization Omnichannel Marketing Customer Journey Management Personalized Merchandising Customer Analytics

✅ Best For

  • Increasing customer lifetime value through personalized cross-channel journeys.
  • Improving product discovery and conversion with personalized recommendations and search.
  • Optimizing marketing campaigns with data-driven customer insights.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Non-retail businesses.
  • Companies looking for a simple, single-purpose personalization tool.

🏆 Alternatives

Dynamic Yield Bloomreach Kibo

Algonomy's deep retail domain expertise and its focus on algorithmic decisioning differentiate it from more general-purpose personalization platforms.

💻 Platforms

Web API

🔌 Integrations

Salesforce Commerce Cloud Magento Shopify BigCommerce

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: NA

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