BMC Helix Discovery
Gain visibility into hardware, software, and service dependencies across multi-cloud environments.
Overview
BMC Helix Discovery is a cloud-native solution that automatically discovers data center and multi-cloud assets and their relationships. It provides a dynamic, real-time view of hardware, software, and service dependencies, which is foundational for building a comprehensive CMDB. This visibility is crucial for change management, service impact analysis, and IT compliance.
✨ Key Features
- Automated Multi-Cloud Discovery
- Application & Service Dependency Mapping
- Software & Hardware Inventory
- Dynamic CMDB Population
- Security & Compliance Auditing
- Data Visualization
🎯 Key Differentiators
- Deep application and service dependency mapping
- Maturity and scalability for large, complex enterprise environments
- Tight integration with the BMC Helix ITSM suite
- Agentless discovery across multi-cloud and on-premise infrastructure
Unique Value: BMC Helix Discovery provides the critical visibility into asset dependencies needed to manage change, mitigate risk, and understand the true business impact of IT infrastructure.
🎯 Use Cases (5)
✅ Best For
- Mapping the complex dependencies of a critical business application before a data center migration.
- Automatically populating and maintaining a CMDB with accurate, real-time data.
- Identifying software and hardware for security vulnerability assessments.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small to medium-sized businesses due to cost and complexity.
- Organizations needing a simple asset inventory list without relationship mapping.
- Users looking for a full ITSM or RMM suite in a single product.
🏆 Alternatives
While many tools can discover assets, BMC's strength lies in its ability to map the complex relationships between them, creating a true service-aware CMDB. This is a level of depth that simpler inventory tools like Lansweeper do not provide.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
📊 Market Info
Customers: 10000+
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