BugHerd

The simplest way to collect, manage and act on website feedback.

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Overview

BugHerd allows users to pin feedback directly to elements on a webpage, making it easy for clients and team members to report bugs and provide feedback visually. It captures all the technical information needed by developers to fix issues, streamlining the website development and review process.

✨ Key Features

  • Visual feedback with annotations
  • Automatic capture of browser, OS, and screen resolution
  • Kanban-style task board for managing feedback
  • Video feedback recording
  • Guest access for clients
  • Integrations with project management tools

🎯 Key Differentiators

  • Simplicity and ease of use for non-technical users
  • Visual feedback directly on the webpage
  • Kanban board for managing feedback

Unique Value: BugHerd simplifies the process of collecting and managing website feedback by allowing users to provide visual context, which reduces miscommunication and speeds up issue resolution.

🎯 Use Cases (4)

Website feedback and bug tracking User acceptance testing (UAT) Design review and feedback Client collaboration on web projects

✅ Best For

  • Streamlining feedback collection from non-technical clients during website development.
  • Improving the efficiency of internal QA testing for web applications.
  • Centralizing bug reports and feedback for web design agencies.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Mobile app feedback (primarily designed for websites)
  • General project management (focused on feedback and bug tracking)

🏆 Alternatives

Marker.io Usersnap Pastel

BugHerd is often praised for its simplicity and intuitive interface, making it a preferred choice for teams who need a straightforward visual feedback tool without the complexity of more feature-rich platforms.

💻 Platforms

Web (Browser Extension)

🔌 Integrations

Jira Trello Asana Slack GitHub GitLab Basecamp Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Agency tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

$39.00/mo

✓ 14-day free trial

Free tier: NA

📊 Market Info

Customers: NA

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