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Capterra

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Overview

Capterra, a Gartner company, is a free online marketplace vendor serving as an intermediary between buyers and sellers of business software. It helps users find and compare software for their needs. For product marketers, Capterra is a key channel for generating customer reviews and using them as social proof. A strong presence on Capterra can build credibility and drive leads.

✨ Key Features

  • User reviews and ratings
  • Software comparison tools
  • Category shortlists and reports
  • Pay-per-click (PPC) advertising for vendors
  • Review generation services

🎯 Key Differentiators

  • Part of the Gartner family of brands
  • Strong focus on serving small and medium-sized businesses
  • High volume of traffic from software buyers

Unique Value: Connect with millions of software buyers and build your brand's reputation through authentic user reviews.

🎯 Use Cases (4)

Generating customer reviews for a software product Building brand visibility and trust Driving leads through PPC campaigns Using Capterra's reports and badges as social proof

✅ Best For

  • Listing a software product to collect user reviews
  • Running a PPC campaign to drive traffic to a product page

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Directly managing customer references for sales
  • Creating video testimonials

🏆 Alternatives

G2 TrustRadius Software Advice

Often attracts a different segment of the market than G2 or TrustRadius, with a strong presence in a wide variety of software categories beyond just B2B SaaS.

💻 Platforms

Web

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Paid advertisers tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Free basic listing for software vendors

Visit Capterra Website →