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Citizenserve

Cloud-based community development software.

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Overview

Citizenserve is a cloud-based software solution designed to help municipalities streamline their community development processes. The platform offers modules for building permits, business licensing, code enforcement, and more, with a focus on providing an easy-to-use online portal for citizens and powerful workflow tools for staff. It aims to help governments go paperless and improve the efficiency of their operations.

✨ Key Features

  • Online portal for applications, payments, and renewals
  • Automated workflows and routing
  • Mobile inspections
  • Customizable forms and fields
  • Reporting and data analysis
  • Document management
  • GIS integration

🎯 Key Differentiators

  • Cloud-based and easy to deploy
  • Focus on user-friendly online portal for citizens
  • Affordable solution for small to mid-sized governments

Unique Value: Offers a straightforward and affordable cloud-based solution for community development, enabling smaller governments to easily transition to digital services.

🎯 Use Cases (5)

Building permits and inspections Business licensing and renewals Code enforcement and violation tracking Rental registration Contractor licensing

✅ Best For

  • Used by various cities and counties to manage their community development and licensing functions.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Very large government entities with complex enterprise integration needs may require a more robust platform.

🏆 Alternatives

MyGov iWorQ Systems CivicPlus

Provides a more focused and less complex solution compared to large enterprise systems, making it a good fit for municipalities with more standard needs.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Payment gateways GIS systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

Visit Citizenserve Website →