🗂️ Navigation
🔧 CivicPlus Community Development

CivicPlus Community Development

The Integrated Platform for Local Government.

Visit Website →

Overview

CivicPlus, a major provider of government websites and citizen engagement tools, offers a Community Development solution (formerly SeeClickFix and other acquisitions) to manage permitting, planning, licensing, and code enforcement. It is designed to integrate seamlessly with the broader CivicPlus platform, creating a unified experience for citizens from the website to the back-office.

✨ Key Features

  • Online Permitting and Licensing
  • Citizen Request Management (CRM/311)
  • Code Enforcement
  • Mobile Inspections
  • Integration with CivicPlus Platform
  • Public Portal

🎯 Key Differentiators

  • Deep integration with a leading government website and citizen engagement platform.
  • Strong focus on the end-to-end citizen journey.
  • Includes powerful CRM/311 capabilities via the SeeClickFix acquisition.

Unique Value: Offers an integrated platform that connects the citizen's digital experience with the government's back-office operations, creating a seamless journey for residents and staff.

🎯 Use Cases (4)

Managing permits and licenses within a unified citizen engagement platform Handling citizen-reported issues from the municipal website or mobile app Streamlining code enforcement and inspections Creating a single login for citizens across multiple government services

✅ Best For

  • Integrating a 311 reporting tool (like SeeClickFix) with code enforcement workflows.
  • Providing a seamless citizen experience from the city website through to permit application.
  • Managing rental property registration and inspections.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Governments not invested in the broader CivicPlus ecosystem
  • Agencies needing a standalone, highly specialized permitting system

🏆 Alternatives

OpenGov Granicus Accela Tyler Technologies

Provides a more holistic solution for the entire citizen journey, from discovering information on the website to applying for a permit, than standalone back-office systems.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

CivicPlus Website Content Management System CivicPlus Recreation Management Esri ArcGIS Payment gateways

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: N/A

Visit CivicPlus Community Development Website →