CivicPlus Community Development
The Integrated Platform for Local Government.
Overview
CivicPlus, a major provider of government websites and citizen engagement tools, offers a Community Development solution (formerly SeeClickFix and other acquisitions) to manage permitting, planning, licensing, and code enforcement. It is designed to integrate seamlessly with the broader CivicPlus platform, creating a unified experience for citizens from the website to the back-office.
✨ Key Features
- Online Permitting and Licensing
- Citizen Request Management (CRM/311)
- Code Enforcement
- Mobile Inspections
- Integration with CivicPlus Platform
- Public Portal
🎯 Key Differentiators
- Deep integration with a leading government website and citizen engagement platform.
- Strong focus on the end-to-end citizen journey.
- Includes powerful CRM/311 capabilities via the SeeClickFix acquisition.
Unique Value: Offers an integrated platform that connects the citizen's digital experience with the government's back-office operations, creating a seamless journey for residents and staff.
🎯 Use Cases (4)
✅ Best For
- Integrating a 311 reporting tool (like SeeClickFix) with code enforcement workflows.
- Providing a seamless citizen experience from the city website through to permit application.
- Managing rental property registration and inspections.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Governments not invested in the broader CivicPlus ecosystem
- Agencies needing a standalone, highly specialized permitting system
🏆 Alternatives
Provides a more holistic solution for the entire citizen journey, from discovering information on the website to applying for a permit, than standalone back-office systems.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
🔄 Similar Tools in Online Permitting
Accela Civic Platform
A cloud-based platform for governments to manage permitting, licensing, and code enforcement....
OpenGov Permitting & Licensing
Cloud software for government permitting, licensing, and code enforcement....
Tyler Technologies Enterprise Permitting & Licensing
Purpose-built software for government community development, business management, and compliance....
CentralSquare Community Development
A cloud-based solution that automates and simplifies the entire permitting process for municipalitie...
Clariti
A configurable permitting and licensing solution built on the Salesforce platform....
Computronix POSSE PLS
An enterprise platform for government that automates permitting, licensing, and inspections....