Hyland

Content services for a more connected and efficient government.

Visit Website →

Overview

Hyland is a leading provider of content services and process management solutions. For government, their platform helps agencies manage vast amounts of information, automate processes, and improve citizen services. While not a dedicated town hall tool, its case management and public records request features can be part of a broader citizen engagement strategy.

✨ Key Features

  • Enterprise content management (ECM)
  • Case management
  • Business process automation (BPA)
  • Records management and compliance
  • Public records request management
  • Digital forms and capture

🎯 Key Differentiators

  • Comprehensive content services platform
  • Deep industry expertise in government
  • Flexible and configurable solutions

Unique Value: Helps governments to manage their information more effectively, improve transparency, and deliver better services to citizens.

🎯 Use Cases (4)

Managing public records requests Automating agenda and minutes management Digitizing paper-based processes Providing secure access to government documents

✅ Best For

  • Used by thousands of government agencies worldwide for content and process management.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a simple, standalone tool for live virtual meetings.

🏆 Alternatives

OpenText IBM Laserfiche

Provides a more comprehensive and scalable solution for managing content and records than simpler document management systems.

💻 Platforms

Web Desktop Mobile

✅ Offline Mode Available

🔌 Integrations

Microsoft 365 Salesforce SAP Oracle and many other enterprise systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ DoD 5015.2

💰 Pricing

Contact for pricing

Free tier: NA

Visit Hyland Website →