iLost
The all-in-one Lost & Found solution.
Overview
iLost is a comprehensive lost and found solution that serves both organizations and the public. Businesses can manage their entire lost and found workflow, from registering a found item with photos to handling customer inquiries and arranging for shipping. For individuals, iLost provides a searchable, public database of found items from all connected organizations. The platform emphasizes customer experience, ease of use, and turning a negative event into a positive service moment.
✨ Key Features
- Online registration of found items
- Searchable public database for lost items
- Integrated shipping and handling options
- Customer communication tools
- Reporting and statistics
- Multilingual support
🎯 Key Differentiators
- Strong focus on user and customer experience
- Public, searchable database that creates a network effect
- Well-established in the European market, particularly with public sector organizations
Unique Value: iLost transforms lost and found from a logistical problem into a high-quality customer service, improving an organization's reputation and efficiency.
🎯 Use Cases (6)
✅ Best For
- Managing lost and found for major airports, public transport networks, and city governments.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Internal-only processes not requiring a public-facing portal
🏆 Alternatives
Unlike purely internal systems, iLost provides a public-facing portal that empowers customers to find their own items, reducing the support burden on staff. Its focus on a smooth customer journey sets it apart from more basic management tools.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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