Mercaux
The In-Store Digital Platform that Empowers Retailers to Create Superior Omnichannel Customer Experiences.
Overview
Mercaux provides a suite of in-store digital solutions, including clienteling, assisted selling, and mobile POS. The platform empowers store associates with real-time access to product information, inventory levels, and customer data, enabling them to provide a more personalized and efficient service. Mercaux aims to bridge the gap between the physical and digital retail worlds.
✨ Key Features
- Clienteling and customer management
- Assisted selling and endless aisle
- Mobile POS
- In-store analytics
- Omnichannel order fulfillment
- Appointment scheduling
🎯 Key Differentiators
- Comprehensive suite of in-store digital tools
- Strong focus on improving the store associate experience
- Flexible and scalable platform for enterprise retailers
Unique Value: Empowers store associates to become true brand ambassadors by providing them with the digital tools and data they need to deliver exceptional customer service.
🎯 Use Cases (4)
✅ Best For
- Providing in-store associates with a complete view of a customer's online and offline purchase history.
- Enabling associates to order out-of-stock items for customers from other stores or online.
- Processing transactions anywhere in the store with a mobile POS.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small, single-location retailers
- Businesses with a limited in-store presence
🏆 Alternatives
Offers a more comprehensive and integrated suite of in-store solutions than many point solutions.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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