Microsoft Dynamics 365 Sales
Accelerate revenue with a smarter sales process.
Overview
Microsoft Dynamics 365 Sales is a comprehensive sales application that helps organizations build strong customer relationships, take actions based on insights, and close sales faster. It uses embedded AI to provide predictive forecasting, lead and opportunity scoring, and relationship analytics, all while being deeply integrated with the Microsoft 365 and Power Platform ecosystems.
✨ Key Features
- Predictive Forecasting
- Predictive Lead & Opportunity Scoring
- Relationship Analytics
- Sales Accelerator (Sequences)
- Conversation Intelligence
- Seamless Microsoft 365 Integration
🎯 Key Differentiators
- Seamless integration with Microsoft 365 and the broader Microsoft ecosystem
- Powerful AI and analytics capabilities through Power BI and Azure
- Strong integration with LinkedIn Sales Navigator
Unique Value: Offers unmatched integration with Microsoft products, empowering sales teams to be more productive by working with familiar tools and leveraging powerful, unified data and AI.
🎯 Use Cases (4)
✅ Best For
- Providing a unified sales workflow for users of Microsoft 365 and Teams.
- Analyzing relationship health based on signals from email and meeting data.
- Creating data-driven forecasts with predictive scoring.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies not invested in the Microsoft software ecosystem.
- Small businesses looking for a very simple, low-cost CRM.
🏆 Alternatives
The clear choice for Microsoft-centric organizations over Salesforce. It offers a more integrated experience with Office and Teams than any other CRM.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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