NinjaOne Ticketing
Streamline helpdesk efficiency. Resolve issues faster.
Overview
NinjaOne Ticketing is a helpdesk and ticketing system that is fully integrated into the NinjaOne platform. It is designed to help IT teams and MSPs manage support requests, automate workflows, and improve service delivery. By being part of the unified NinjaOne platform, the ticketing system allows technicians to access device information and take remediation actions directly from within a ticket.
✨ Key Features
- Integrated Ticketing
- Workflow Automation
- Time Tracking
- SLA Management
- Customizable Ticket Forms
- Collaboration Tools
- Reporting and Dashboards
🎯 Key Differentiators
- Deep integration with the NinjaOne RMM platform
- Ease of use and intuitive interface
- Focus on providing a unified IT management experience
Unique Value: NinjaOne Ticketing provides a powerful and intuitive helpdesk solution that is seamlessly integrated with the NinjaOne platform, enabling technicians to resolve issues faster and more efficiently.
🎯 Use Cases (2)
✅ Best For
- Unified endpoint management and ticketing
- Automating IT support workflows
- Improving technician efficiency with integrated tools
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that are not using the NinjaOne RMM platform
🏆 Alternatives
For users of the NinjaOne platform, the integrated ticketing offers a level of convenience and efficiency that is difficult to achieve with a separate, third-party ticketing system.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
📊 Market Info
Customers: 10000+
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