ProHomeLive
Smarter Technology for Smarter Builders and Developers.
Overview
ProHome provides outsourced, third-party warranty management services for builders, powered by their proprietary CRM platform, ProHomeLive. This platform is purpose-built to handle new home construction warranties, including service tracking, homeowner communication, subcontractor coordination, and detailed documentation. It's a combination of software and service to manage the entire post-construction phase.
✨ Key Features
- Outsourced Warranty Management Service
- Proprietary CRM Platform (ProHomeLive)
- Real-time Service Tracking
- Homeowner & Builder Portals
- Subcontractor Coordination
- Punch List Management
- Historical Documentation & Reporting
🎯 Key Differentiators
- Combination of a dedicated software platform and a full-service outsourced management team.
- Acts as a neutral, third-party intermediary between the builder and homeowner.
- Purpose-built CRM specifically for post-construction warranty management.
Unique Value: Offers a complete, outsourced warranty management solution, combining a purpose-built technology platform with expert service to handle all post-construction issues, keeping subs accountable and buyers satisfied.
🎯 Use Cases (3)
✅ Best For
- Tracking warranty claims submitted by homeowners with photos and service logs.
- Coordinating and communicating with subcontractors for repairs.
- Providing builders with real-time visibility into all warranty activity across their projects.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Builders who want to manage their warranty process in-house with their own staff.
- Companies looking for a simple, off-the-shelf software subscription.
🏆 Alternatives
Provides a full service, relieving the builder of the day-to-day burden of warranty management, unlike pure software solutions that require in-house staff to operate.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Service-based tier)
💰 Pricing
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