ReadyCloud
The Shipping, Returns & CRM Suite for Ecommerce.
Overview
ReadyCloud is a comprehensive ecommerce suite designed to manage the post-purchase customer journey. It includes ReadyShipper for multi-carrier shipping and label printing, ReadyReturns for automating the product returns process, and a built-in CRM that provides a detailed view of customer order history and interactions. The suite aims to create a better customer experience and more efficient internal workflows.
✨ Key Features
- Multi-carrier shipping (ReadyShipper)
- Automated returns management (ReadyReturns)
- Ecommerce CRM
- Order management
- Discounted shipping rates
- Branded packing slips and communication
- Actionable reports and analytics
🎯 Key Differentiators
- Integrated CRM functionality
- Comprehensive returns management module (ReadyReturns)
- Focus on the complete post-purchase customer experience
Unique Value: Provides an integrated suite that manages the entire post-purchase experience—from shipping and tracking to returns and customer service—in a single, affordable platform.
🎯 Use Cases (4)
✅ Best For
- Using the integrated CRM to provide better support to customers by having their full order history available.
- Implementing a branded, self-service returns portal to improve customer satisfaction and reduce manual work.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that only need a simple label printing solution without CRM or advanced returns features.
🏆 Alternatives
Offers built-in CRM and more advanced returns features than platforms like ShipStation, making it more focused on the overall customer lifecycle.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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