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Reputation.com

The Un-siloed Platform for Managing Reputation and CX.

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Overview

Reputation.com offers a comprehensive suite of tools for managing online reputation, social media, business listings, and customer surveys. The platform is designed to help large businesses with numerous locations to monitor and improve their online presence, engage with customers, and use feedback to drive operational improvements.

✨ Key Features

  • Reputation Management
  • Social Media Management
  • Business Listings
  • Customer Surveys
  • Text and Chat Analytics
  • Actionable Insights

🎯 Use Cases (4)

Managing brand reputation across thousands of locations Analyzing customer feedback to identify operational issues Engaging with customers on social media at scale Improving local search visibility

✅ Best For

  • Enhancing the online reputation of automotive dealerships
  • Improving patient experience for large healthcare systems
  • Managing customer feedback for major retail chains

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with only one or a few locations
  • Companies without a need for in-depth analytics and reporting

💻 Platforms

Web iOS Android API

🔌 Integrations

Salesforce Adobe Experience Cloud Google Cloud Various automotive CRMs

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: N/A

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