ResortSuite

The Power of One, The Confidence of Many.

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Overview

ResortSuite is a fully integrated property management software for high-end hotels, resorts, and clubs. It offers modules for PMS, spa, F&B, retail, and more, all centered around a single guest profile. Within its operational capabilities, ResortSuite includes a module for managing lost and found items. This allows properties to track items, associate them with guest profiles, and manage the return process within the same system they use for all other guest activities.

✨ Key Features

  • Integrated Lost and Found tracking
  • Single guest profile across all modules (PMS, Spa, etc.)
  • Housekeeping and maintenance management
  • Detailed guest history and preferences
  • Comprehensive reporting

🎯 Key Differentiators

  • Truly integrated, single-database solution for all resort operations
  • Strong focus on the luxury and full-service segment
  • Guest-centric approach with a unified guest profile

Unique Value: ResortSuite provides a single, unified view of the guest and the operation, allowing luxury properties to manage everything, including lost and found, in one integrated system for unparalleled service.

🎯 Use Cases (4)

Luxury Hotels Full-Service Resorts Private Clubs Spas

✅ Best For

  • Providing a single, unified software platform to manage all aspects of a luxury resort's operations.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Select-service hotels
  • Businesses outside of hospitality
  • Organizations needing only a standalone lost and found tool

🏆 Alternatives

Oracle Opera Agilysys Infor Hospitality

Unlike platforms that are a collection of disparate systems, ResortSuite is built on a single database, providing seamless integration. Compared to standalone lost and found tools, its value is in being part of a complete property management ecosystem.

💻 Platforms

Web Desktop

🔌 Integrations

Various hospitality systems (POS, Door Locks, etc.) API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

Free tier: NA

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