Socialbakers (now part of Emplifi)
The Unified CX Platform.
Overview
Emplifi's Socialbakers is a unified customer experience platform that offers a suite of tools for social media marketing, including influencer marketing. The platform provides features for discovering and analyzing influencers, managing campaigns, and measuring performance, all within a broader social media management context.
✨ Key Features
- Influencer Discovery & Analytics
- Audience Analysis
- Campaign Management
- Content Management
- Social Listening
- Community Management
- Reporting & Benchmarking
🎯 Key Differentiators
- Unified platform for social media marketing, customer care, and social commerce
- AI-powered insights and recommendations
- Enterprise-grade capabilities
Unique Value: Emplifi provides a single, unified platform for managing all aspects of the customer experience on social media, from marketing and commerce to customer care.
🎯 Use Cases (4)
✅ Best For
- Helping large brands manage their global social media presence
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users who only need a standalone influencer marketing tool
- Small businesses with simple needs and limited budgets
🏆 Alternatives
The key advantage of Emplifi is its unified approach, which allows brands to break down silos and manage their social media and influencer marketing in a more integrated and holistic way compared to using multiple point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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