Trox
The Operating System for Recommerce.
Overview
Trox is a recommerce platform that enables brands and retailers to participate in the circular economy by launching their own trade-in, resale, and recycling programs. While not a traditional returns platform, it is a key component of reverse logistics, as it provides a channel for used, open-box, and returned items. The platform handles everything from grading and pricing the used item to managing the logistics and customer payouts, allowing brands to create a branded, profitable recommerce experience.
✨ Key Features
- Branded Trade-In Programs
- Item Grading & Valuation Engine
- Resale & Refurbishment Management
- Customer Payouts (cash or credit)
- Reverse Logistics Integration
- Analytics for Program Performance
🎯 Key Differentiators
- Focus on providing the underlying technology (OS) for brands to run their own programs.
- Dynamic pricing and grading engine for used goods.
- Flexible platform that can handle various recommerce models (trade-in, peer-to-peer, etc.).
Unique Value: Provides the essential technology for brands to build and scale their own recommerce business, turning returns and used products into a new revenue stream and a powerful customer loyalty tool.
🎯 Use Cases (4)
✅ Best For
- Enabling brands to launch their own recommerce and trade-in programs.
- Managing the grading, pricing, and logistics of used goods.
- Providing a channel for reselling returned and open-box inventory.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that only need to process simple returns for refunds
- Businesses with no interest in recommerce or the circular economy
🏆 Alternatives
Instead of just processing returns for a refund, Trox provides the tools to give those products a second life through a branded resale channel, capturing significant value that would otherwise be lost.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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