yayloh

The returns management platform for D2C brands.

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Overview

yayloh is a returns management platform designed specifically for fast-growing direct-to-consumer brands, particularly in the fashion and lifestyle sectors. It focuses on improving the post-purchase customer experience with a fully digital, branded, and self-service returns process, while also providing valuable data insights to merchants.

✨ Key Features

  • Branded self-service returns portal
  • Automated and customizable workflows
  • Data-driven insights and analytics
  • Proactive customer communication
  • Integration with e-commerce platforms and logistics providers

🎯 Key Differentiators

  • Specific focus on direct-to-consumer brands
  • Emphasis on a premium, branded customer experience
  • Strong data and analytics capabilities

Unique Value: Helps D2C brands to turn the returns process into a positive brand interaction and a source of valuable customer insights.

🎯 Use Cases (3)

Automating returns for direct-to-consumer brands Improving the post-purchase customer experience Using returns data to make informed business decisions

✅ Best For

  • A strong choice for fashion and lifestyle D2C brands that want to provide a premium, branded returns experience.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • May not be the best fit for businesses outside the D2C model or those with very complex, enterprise-level needs.

🏆 Alternatives

Loop Returns Reclaimit AfterShip Returns Center

Offers a more tailored solution for the specific needs and aesthetics of modern D2C brands compared to more generic or enterprise-focused platforms.

💻 Platforms

Web

🔌 Integrations

Shopify Centra Klaviyo Gorgias

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$249.00/mo

✓ 14-day free trial

Free tier: N/A

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