Zencity

The community insights and analytics platform for local government.

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Overview

Zencity is a platform designed for local governments to gather and analyze community feedback from multiple sources. It combines proactive engagement through community surveys with analysis of organic feedback from social media and other public channels. This allows leaders to make data-driven decisions on various topics, including public health and safety.

✨ Key Features

  • Community Surveys
  • Analysis of public social media and news comments
  • AI-powered sentiment and topic analysis
  • Performance dashboards
  • Reporting tools for government leaders

🎯 Key Differentiators

  • Purpose-built for local government.
  • Combines active (surveys) and passive (social media) data collection.
  • AI analysis tailored to civic discourse.

Unique Value: Provides local governments with a comprehensive, data-driven understanding of their community's needs and concerns, enabling more responsive and effective governance.

🎯 Use Cases (5)

Gauging public opinion on health initiatives Community needs assessments Measuring satisfaction with public services Crisis communication and response monitoring Strategic planning and budgeting

✅ Best For

  • Helping local governments understand resident feedback and priorities.
  • Combining survey data with organic feedback for a holistic community view.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Collecting individual, private patient health information (PHI)
  • Clinical research

🏆 Alternatives

Polco SurveyMonkey Social media listening tools (e.g., Brandwatch)

Offers a more integrated and government-focused solution than using separate tools for surveys and social media listening.

💻 Platforms

Web

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing
Visit Zencity Website →