Chatmeter

The All-in-One Platform for Local SEO and Reputation Management

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Overview

Chatmeter provides a comprehensive suite of tools for multi-location businesses to manage their online presence and customer feedback. The platform offers solutions for reputation management, local SEO, social media management, and analytics. Chatmeter helps brands improve their local search visibility, engage with customers, and gain insights into their performance across all locations.

✨ Key Features

  • Reputation Management
  • Local SEO and Listings Management
  • Social Media Management
  • Pulse (sentiment analysis)
  • Local Pages and Store Locator

🎯 Key Differentiators

  • Advanced AI (Pulse AI) for deep sentiment and text analytics
  • Local Brand Visibility (LBV) score for benchmarking
  • Strong focus on enterprise-level workflows and reporting

Unique Value: Chatmeter provides multi-location brands with the AI-driven intelligence needed to understand and improve the customer experience at every location.

🎯 Use Cases (4)

Managing online reviews and customer feedback for multi-location businesses Improving local search rankings and online visibility Monitoring and engaging with customers on social media Analyzing customer sentiment and feedback

✅ Best For

  • Enhancing online reputation for enterprise brands
  • Optimizing local SEO for businesses with many locations

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with a single location and limited budget

🏆 Alternatives

SOCi Yext Birdeye

Chatmeter's strength lies in its analytical capabilities, offering deeper insights into customer sentiment and competitive performance than many other platforms in the space.

💻 Platforms

Web API

🔌 Integrations

Google Business Profile Facebook Yelp Salesforce

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing
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