Pendo
The all-in-one platform to build products you can be proud of.
Overview
Pendo combines product analytics with in-app user guidance and feedback tools. It helps product teams understand what users are doing, collect feedback, and then guide users to new features or provide in-app support, all within one platform.
✨ Key Features
- Product Analytics (Clicks, features usage)
- In-App Guides and Walkthroughs
- User Feedback and Surveys
- Product Roadmapping
- Session Replay
🎯 Key Differentiators
- All-in-one platform combining analytics, guidance, and feedback.
- Codeless installation and ease of use for non-technical teams.
- Strong product analytics capabilities.
Unique Value: Provides a single platform to understand how users engage with your product and influence their behavior with in-app messaging and guides.
🎯 Use Cases (4)
✅ Best For
- SaaS user onboarding and training
- Feature adoption tracking and promotion
- Voice of the customer data collection
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Marketing website traffic analysis
- SEO and competitor research
🏆 Alternatives
Offers a more integrated solution for the entire product lifecycle (analytics, guidance, feedback) compared to point solutions that only handle one aspect.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Portfolio tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Up to 500 monthly active users (MAUs)
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