SolarWinds Dameware Remote Everywhere
Fast, secure, and simple remote support software.
Overview
SolarWinds Dameware Remote Everywhere is a SaaS solution designed for IT professionals to provide fast and secure remote support. It allows technicians to connect to workstations and servers quickly, typically in under eight seconds. The platform includes advanced features like session recording, live chat, multi-monitor support, and detailed reporting to help resolve issues efficiently and maintain compliance. It's part of the broader SolarWinds portfolio of IT management tools.
✨ Key Features
- Fast Connection Speeds
- Live Chat and Video Calls
- Session Recording
- Multi-Monitor Support
- Pre-session and In-session Chat
- Wake-on-LAN
- Lightweight Agent
- Reporting and Auditing
🎯 Key Differentiators
- Very fast connection times.
- Advanced reporting capabilities.
- Backed by the reputable SolarWinds brand and ecosystem.
Unique Value: Delivers exceptionally fast and secure cloud-based remote support with robust reporting to help IT teams resolve issues more effectively.
🎯 Use Cases (3)
✅ Best For
- A help desk technician quickly connecting to an end-user's computer to resolve a software issue.
- Recording a support session for training or quality assurance purposes.
- Supporting users on multiple monitors by easily switching between displays.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users who need an on-premises solution (Dameware Remote Support is the on-prem alternative).
- Users looking for a free tool.
🏆 Alternatives
Focuses on providing a high-speed, reliable connection with more in-depth reporting than many simpler remote support tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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