Zoho Learn
The knowledge and learning management solution for your organization.
Overview
Zoho Learn is a tool that combines knowledge management with a learning management system (LMS). It allows organizations to create, manage, and share knowledge base articles, FAQs, and manuals. In addition, it supports the creation of structured learning courses with quizzes and assessments to train employees. As part of the Zoho suite, it integrates well with other Zoho products.
✨ Key Features
- Knowledge base creation (Articles)
- Learning management with courses and quizzes (Lessons)
- User and group-based permissions
- Content organization with manuals and categories
- Custom branding
- Built-in discussion forums
- Integration with the Zoho ecosystem
🎯 Key Differentiators
- Combines knowledge management (wiki) with learning management (LMS)
- Tight integration with the broad Zoho suite of business applications
- Affordable, user-based pricing
Unique Value: Provides a single, cost-effective solution for managing both an organization's static knowledge and its structured training programs, creating a holistic learning environment.
🎯 Use Cases (5)
✅ Best For
- Creating a centralized repository for all company documentation and training materials
- Building structured onboarding courses for new hires that combine articles and quizzes
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Public-facing customer support portals
- MSP client documentation and asset management
🏆 Alternatives
Unlike pure wikis, it includes a full-fledged LMS. Compared to pure LMS tools, it has a stronger focus on unstructured knowledge management.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
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