Customer Success
Compare 92 customer success tools to find the right one for your needs
📂 Subcategories
🔧 Tools
Compare and find the best customer success for your needs
Akkio
A no-code AI platform that helps you to build and deploy machine learning models, including churn prediction models.
Miro
An online collaborative whiteboard platform that enables distributed teams to work effectively together, from brainstorming to planning and managing workflows.
Refiner
A microsurvey platform for SaaS businesses to survey users inside their web and mobile apps.
SlapFive
A platform to capture, manage, and share customer voice and stories in various formats.
Hook
A customer success platform that uses AI to predict and prevent churn.
EverAfter
A no-code platform for creating personalized customer-facing hubs.
SmartKarrot
A customer success platform that helps businesses drive product adoption, and customer retention and growth.
Zonka Feedback
A customer and employee experience management platform to collect, analyze, and act on feedback.
Survicate
A customer feedback platform for collecting feedback with targeted surveys across the entire customer journey.
AskNicely
A customer feedback platform focused on empowering frontline teams to improve customer experience.
Delighted
A self-serve experience management platform for collecting feedback via surveys.
Custify
A customer success platform that helps B2B SaaS companies reduce churn and increase customer lifetime value.
ChurnZero
A real-time customer success platform to help subscription businesses fight customer churn.
InMoment
An experience improvement platform that helps businesses collect and analyze feedback to drive better experiences.
ChurnZero
A customer success platform designed to help subscription businesses fight customer churn.
Retently
An NPS survey platform that helps you to measure and improve customer loyalty.
ChurnZero
A real-time customer success platform focused on reducing churn and increasing expansion.
Custify
A customer success platform that helps B2B SaaS companies to reduce churn and increase customer lifetime value.
CustomerSuccessBox
A customer success platform that helps B2B SaaS companies reduce churn and grow recurring revenue.
Gong
A revenue intelligence platform that captures and analyzes customer-facing interactions.
Custify
Custify is a customer success platform that helps B2B SaaS businesses reduce churn and increase customer lifetime value.
ChurnZero
A real-time Customer Success Platform that helps subscription businesses fight customer churn.
ProfitWell
A suite of tools that help you to reduce churn, optimize your pricing, and grow your subscription business.
Tidio
A live chat, chatbots, and mailing platform for small and medium businesses.
UserGuiding
A no-code user onboarding platform for web applications.
Delighted
A simple and elegant platform for running customer experience surveys like NPS, CSAT, and CES.
Rocketlane
A customer onboarding and professional services automation (PSA) platform.
Catalyst
A customer success platform designed for ease of use, integration, and proactive customer management.
Hiver
A customer service helpdesk built for Google Workspace.
Lucidchart
A web-based diagramming application that allows users to visually collaborate on drawing, revising and sharing charts and diagrams.
Vitally
A modern and intuitive customer success platform designed for high-growth B2B SaaS companies.
Planhat
A flexible and data-driven customer platform to manage the entire customer lifecycle.
Churnly
An AI-powered platform that helps you to predict and prevent customer churn.
Baremetrics
A subscription analytics platform that helps you to understand and grow your recurring revenue.
ChartMogul
A subscription analytics platform that helps you to understand and grow your recurring revenue.
Vitally
A customer success platform that unifies data and provides teams with productivity and collaboration tools.
Planhat
A flexible and data-driven platform for customer success, onboarding, and management.
ClientSuccess
A customer success management platform focused on driving retention and growth.
Amity
A platform for adding social features to your app or website.
UserTesting
A platform for getting on-demand feedback on products and experiences from real users.
ClientSuccess
A customer success management platform that helps you retain and grow your existing customer base.
Vitally
A customer success platform that helps B2B SaaS companies prevent churn, increase expansion, and improve efficiency.
Planhat
A customer platform built to give you a single view of your customers.
CustomerSuccessBox
An AI-powered customer success platform that helps B2B SaaS companies reduce churn and grow recurring revenue.
Nicereply
A customer satisfaction survey tool designed for customer support teams.
Canny
A feedback management tool for product teams to capture, prioritize, and track user feedback.
UXPressia
A cloud-based customer experience management platform for creating and collaborating on journey maps, personas, and impact maps.
Akita
A customer success platform that helps you onboard, retain, and grow your customers.
Mixpanel
A powerful product analytics platform that helps you to understand and grow your user base.
Catalyst
A customer growth platform that helps businesses to reduce churn, increase expansion, and improve customer relationships.
Medallia
An enterprise platform for capturing and analyzing customer feedback and experience signals.
Intercom
A customer communications platform for sales, marketing, and support, with a strong focus on AI.
Totango
A composable customer success platform that allows you to build and run your ideal CS program.
ClientSuccess
A customer success platform that helps you retain and grow your customer base.
Catalyst
A customer success platform that helps you centralize data, automate workflows, and drive customer growth.
Smaply
A customer experience management platform to visualize, analyze, and improve customer journeys.
SmartKarrot
A customer success platform that helps you drive product adoption, customer retention, and revenue expansion.
Medallia
A customer and employee experience management platform for enterprises.
Typeform
An online form builder and survey tool that focuses on creating engaging and conversational data collection experiences.
UserVoice
A product feedback management platform for collecting, prioritizing, and managing product feedback.
Pendo
A product experience platform that helps you to understand and guide your users, and to build better products.
UserVoice
A platform for collecting, managing, and prioritizing product feedback from customers.
Gainsight
A comprehensive platform for customer success, product experience, and community engagement.
Totango
A modular customer success platform that allows businesses to build the exact CS solution they need.
HubSpot Service Hub
A customer service platform connected to HubSpot's CRM, offering ticketing, help desk, and feedback tools.
Qualtrics CustomerXM
A platform to monitor, understand, and act on customer experience data.
Qualtrics CustomerXM
A comprehensive customer experience management platform that helps you to listen, understand, and act on customer feedback.
SurveyMonkey
An online survey platform for creating and distributing surveys, and analyzing the results.
Forsta
A comprehensive experience and research technology platform for market research, CX, and EX.
HubSpot Service Hub
A customer service platform that includes tools for collecting customer feedback.
UserIQ
A customer success platform that helps you fight churn, increase adoption, and drive growth.
Gainsight
A comprehensive platform for customer success, product experience, and community engagement.
Gainsight
A comprehensive customer success platform with robust churn prediction capabilities.
UserIQ
A customer success platform that helps you guide users to value, predict and prevent churn, and grow your accounts.
Gainsight
A platform for customer success, product experience, and customer education.
Freshdesk
An omnichannel helpdesk ticketing system for businesses of all sizes.
Help Scout
A customer service platform for growing businesses.
SurveySparrow
An omnichannel experience management platform that helps you get 40% more response rates.
Totango
A modular and scalable customer success platform that grows with your business.
Qualtrics
An experience management platform for collecting and analyzing data for customer, employee, product, and brand experiences.
Influitive
A platform to build and manage customer advocate communities to drive referrals, references, and reviews.
Customer.io
An automated messaging platform for sending targeted emails, push notifications, and SMS.
Intercom
A customer service platform that helps you build better customer relationships through conversational, messenger-based experiences.
HubSpot Service Hub
Customer service software that's connected to HubSpot's CRM platform.
Custellence
A collaborative customer journey mapping tool designed for CX professionals to create, analyze, and share journey maps.
Hotjar
A product experience insights platform that provides behavior analytics and feedback data.
Verint
A customer engagement platform with solutions for contact center, back office, and customer experience.
Salesforce Service Cloud
A complete customer service platform built on the Salesforce CRM.
ClientSuccess
A customer success management platform that helps you retain and grow your customers.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Alida
A total experience management platform for gathering and acting on customer and employee feedback.