GatherUp

The all-in-one customer experience and online review engine.

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Overview

GatherUp helps businesses collect customer feedback and online reviews to improve their reputation and customer experience. The platform offers tools for automating feedback requests, monitoring reviews, and showcasing positive feedback on a business's website and social media.

✨ Key Features

  • Customer Feedback & Surveys
  • Online Review Management
  • Review Marketing
  • Net Promoter Score (NPS)
  • Sentiment Analysis

🎯 Key Differentiators

  • Focus on turning feedback into a marketing asset
  • Strong features for showcasing reviews
  • Agency-friendly with white-label options

Unique Value: Helps businesses not only collect reviews but also actively use them as a marketing tool to attract new customers.

🎯 Use Cases (4)

Collecting first-party and third-party reviews Monitoring and responding to online reviews Measuring customer satisfaction with NPS Marketing positive reviews to build social proof

✅ Best For

  • Helping businesses improve their online reputation
  • Gathering valuable customer feedback to improve products and services
  • Increasing trust and conversions with review widgets

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses that need a full suite of communication tools like text and webchat
  • Companies looking for a free or very low-cost solution

🏆 Alternatives

Grade.us NiceJob ReviewTrackers

Places a stronger emphasis on the marketing aspect of customer reviews compared to platforms that are purely for reputation management.

💻 Platforms

Web API

🔌 Integrations

Salesforce HubSpot Zapier QuickBooks

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Agency tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$75.00/mo

✓ 14-day free trial

Free tier: N/A

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