CSAT Tools
Compare 66 csat tools tools to find the right one for your needs
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🔧 Tools
Compare and find the best csat tools for your needs
Retently
A customer experience management platform for collecting and acting on customer feedback.
Zonka Feedback
An AI-powered platform to collect, analyze, and act on customer feedback from multiple channels.
Simplesat
A customer satisfaction survey tool designed for helpdesks and professional services automation (PSA) platforms.
Refiner
A specialized survey tool for B2B SaaS companies to run CSAT, NPS, and other surveys in-app.
Birdeye
A platform for reputation management, customer messaging, and collecting feedback through reviews and surveys.
Simplesat
A customer satisfaction survey tool designed for MSPs and IT service teams, with strong integrations for ticketing systems.
Satismeter
A customer feedback tool focused on in-app surveys for SaaS businesses.
Zonka Feedback
An omnichannel customer experience platform for measuring CSAT, NPS, and CES across various touchpoints.
Zonka Feedback
An omnichannel survey and feedback platform with AI-powered analytics.
Satismeter
A customer feedback tool for collecting NPS, CSAT, and CES inside web and mobile apps.
Delighted
A self-serve experience management platform for collecting feedback via NPS, CSAT, CES, and other survey types.
AskNicely
A customer experience platform focused on empowering frontline teams with real-time feedback.
AskNicely
Connects real-time customer feedback with teams, systems, and processes based on the NPS framework.
InMoment
An Experience Improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.
Survicate
A customer feedback platform for targeted surveys on websites, in-product, and via email.
Delighted
A turnkey customer experience platform for collecting feedback via NPS, CSAT, CES, and more.
Jotform
A powerful online form builder with extensive customization and automation features.
Jotform
A powerful online form builder that allows users to create professional-looking forms without coding.
Delighted
A turnkey customer feedback platform for collecting feedback via email, web, SMS, and link.
Jotform
A powerful and flexible online form builder with a vast template library and extensive customization options.
AskNicely
A customer experience platform designed to empower frontline teams with real-time feedback, coaching, and recognition.
Jotform
A powerful online form builder that allows users to create a wide variety of forms, including surveys, for data collection.
Delighted
A self-serve experience management platform focused on simplicity for collecting CSAT, NPS, and CES feedback.
Survicate
A versatile customer feedback tool for running targeted surveys across websites, emails, and mobile apps.
Survicate
A customer feedback platform for collecting insights through targeted surveys on websites, in-product, mobile apps, and via email.
InMoment
An enterprise-level customer experience (CX) and feedback management platform.
Satismeter
A feedback collection tool for gathering NPS, CSAT, CES, and PMF insights from within web and mobile apps.
AskNicely
A customer experience platform designed to improve frontline team performance using customer feedback.
Nicereply
A specialized feedback tool for measuring agent performance and satisfaction with customer support.
SurveyMonkey
A popular online survey tool for creating, sharing, and analyzing surveys for various purposes, including CSAT.
Podium
A platform that helps local businesses manage online reviews, text message marketing, and webchat.
CustomerGauge
A B2B-focused customer experience platform that links feedback to revenue.
Wootric
A platform for collecting and analyzing NPS, CSAT, and CES feedback, now part of InMoment.
QuestionPro
A complete platform for surveys, research, customer experience, and employee engagement.
GetFeedback
A customer experience platform by Momentive (makers of SurveyMonkey) designed for deep integration with Salesforce.
Medallia
An enterprise-grade platform for capturing and analyzing customer and employee experience signals.
Pendo
A product experience platform that combines product analytics with in-app guides and feedback tools.
QuestionPro
A comprehensive online survey software for research, customer experience, and employee experience.
Typeform
A versatile data collection tool that focuses on creating beautiful, conversational, and user-friendly forms and surveys.
GetFeedback
A customer experience (CX) solution by SurveyMonkey, designed for easy feedback collection and deep integration with Salesforce.
Nicereply
A survey tool designed for customer support teams to measure CSAT, NPS, and CES after every interaction.
Typeform
An online form builder known for its engaging, one-question-at-a-time interface and design focus.
Qualaroo
A customer feedback tool that uses targeted on-site and in-app surveys, known as 'Nudges', to gather contextual insights.
SurveySparrow
Omnichannel experience management platform for creating conversational surveys.
SurveySparrow
An experience management platform that focuses on creating conversational and engaging surveys to increase response rates.
SurveySparrow
An omnichannel experience management platform that uses conversational surveys to improve response rates.
Qualtrics
An enterprise-level platform for experience management, covering customer, employee, product, and brand experiences.
Qualtrics
An experience management platform for collecting and analyzing data for customer, employee, product, and brand experiences.
SurveySparrow
An omnichannel experience management platform that helps you create conversational surveys.
SurveyMonkey
A popular online survey tool for creating and sending surveys for market research, customer feedback, and more.
ProProfs Survey Maker
SaaS-based survey software that helps businesses create personalized feedback surveys.
Forsta
A powerful and flexible platform for Market Research, Customer Experience (CX), and Employee Experience (EX).
Qualaroo
An automated research platform to collect valuable insights from users at scale.
HubSpot Service Hub
A customer service platform with integrated tools for CSAT, NPS, and CES surveys tied to the HubSpot CRM.
SurveySparrow
An omnichannel experience management platform known for its conversational surveys.
Qualtrics CustomerXM
An enterprise-grade platform for managing customer, employee, product, and brand experiences.
SurveyMonkey
A global leader in online surveys and forms, enabling users to collect and analyze feedback.
ProProfs Survey Maker
An online survey tool for creating surveys, forms, quizzes, and polls.
SurveyMonkey
A leading survey and feedback management solution for creating and running professional online surveys.
Hotjar
A product experience insights tool that provides behavior analytics and feedback data in one platform.
Forsta
A comprehensive platform for market research, customer experience, and employee experience.
Zendesk
A customer service software and support ticketing system that also includes tools for gathering customer feedback.
Zendesk
A customer service software and support ticketing system.
Zendesk
A customer service platform that includes built-in tools for collecting CSAT, NPS, and CES feedback.
Zendesk
A complete customer service solution that brings together conversations from all channels.
Hotjar
A product experience insights platform that combines user behavior analytics with feedback tools like surveys.